Privacy Policy

Privacy Policy

Effective date: 24/09/2025

Applies to: nitrocollections.com.au and related pages (the “Site”)

Contact: [email protected]

We respect your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. If you do not agree with this policy, please do not use the Site.

Summary: We collect the information you provide (e.g., email, payment details via Stripe), plus basic usage data (cookies/analytics) to run the Site, deliver purchases, provide support, and improve our products. We don’t sell personal information.

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1) Information we collect

Information you provide

• Order & account data: name, email, billing details, product purchased, support messages.

• Payment data: processed by our payment provider (e.g., Stripe) — we do not store full card numbers.

• Communications: emails, form submissions, survey responses.

Information collected automatically

• Usage & device data: IP address, browser type, pages viewed, timestamps, approximate location (country/region), referring URLs.

• Cookies & similar technologies: to keep you signed in, remember preferences, measure performance, and prevent fraud. See Cookies below.

Information from third parties

• Payment processors (e.g., Stripe) confirm payment status; email/CRM platforms record opens/clicks; analytics tools provide aggregated insights.

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2) How we use information

We use personal information to:

• Process orders & deliver access to digital products.

• Provide support and respond to enquiries.

• Operate, secure & improve the Site (debugging, analytics, abuse prevention).

• Send essential service emails (receipts, access links, policy updates).

• Send optional marketing with your consent or as permitted by law (you can opt out anytime).

• Comply with legal obligations and enforce our Terms of Service.

We do not use sensitive categories for any discriminatory purpose.

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3) Sharing & disclosures

We share personal information with trusted service providers who help us run the business, under contracts that limit their use to our instructions:

• Payments: Stripe (card processing, fraud prevention).

• Hosting & storage: web hosting/CDN, file delivery, backups.

• Email/CRM: to send receipts, updates, and (if opted in) marketing.

• Analytics & performance: to understand usage and improve the Site.

• Professional services: accountants, auditors, legal advisors (as needed).

We may disclose information if required by law, to protect our rights, or during a merger/acquisition. We do not sell personal information.

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4) Cookies & tracking

We use cookies and similar technologies to:

• keep you signed in and remember preferences,

• deliver secure checkout,

• measure performance and improve the Site,

• prevent fraud/abuse.

You can control cookies via your browser settings. Blocking some cookies may affect functionality. If required in your region, we may display a cookie notice with options.

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5) Marketing choices

• Email marketing: click “unsubscribe” in any marketing email or contact [privacy@yourdomain].

• Analytics/ads controls: adjust your browser and platform ad settings; use built-in analytics opt-outs where available.

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6) Your privacy rights (United States)

Depending on your state (e.g., California, Colorado, Connecticut, Virginia, Utah), you may have rights to:

• access and know categories/specific pieces of personal information we hold,

• delete personal information,

• correct inaccuracies,

• opt out of certain processing (e.g., “sale” or “sharing” for cross-context behavioural advertising, targeted advertising),

• limit use of sensitive personal information (where applicable),

• appeal a decision (in some states).

To exercise a right, email [privacy@yourdomain] with “Privacy Request” in the subject and tell us what you’d like to do. We’ll verify your request and respond within the time frames required by applicable law.

California (CPRA) notices

• We do not sell personal information for money.

• We do not knowingly “share” personal information for cross-context behavioural advertising; if we ever do (e.g., through certain ad pixels), you can opt out via “Do Not Sell or Share My Personal Information” at /privacy-choices.

• We do not knowingly collect information from children under 13.

You may use an authorised agent to submit requests (we’ll need proof of authority). We won’t discriminate against you for exercising privacy rights.

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7) How long we keep information

We retain personal information only as long as necessary for the purposes above, including legal, tax and accounting requirements (e.g., keeping invoice records). When no longer needed, we securely delete or de-identify it.

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8) Security

We use reasonable technical and organisational measures to protect personal information (e.g., HTTPS, access controls, least-privilege). No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

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9) International transfers

We operate from Australia and use providers that may process data in Australia, the United States, and other countries. By using the Site, you understand your information may be transferred internationally. We take steps to ensure appropriate protections where required.

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10) Children’s privacy

The Site is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us to request deletion.

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11) Third-party links

The Site may link to third-party websites or services. Their privacy practices are governed by their own policies; we are not responsible for them.

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12) Changes to this policy

We may update this Privacy Policy from time to time. The “Effective date” above reflects the latest version. Material changes will be posted on this page. Your continued use of the Site after changes means you accept the updated policy.